Shipping Policy

Processing Time

All earrings are handmade and carefully inspected before shipping.

• Processing time: 1–3 business days
• Orders are shipped Monday–Friday (excluding holidays).

Shipping Rates

United States

• Free shipping on orders of $35 or more
• Flat-rate shipping of $4.90 for orders under $35

(Adjust the flat rate to match what you actually charge.)

Estimated Delivery

• Standard Shipping: 3–7 business days
• Delivery times are estimates and may vary due to USPS or carrier delays.

Tracking

A tracking number will be emailed once your order ships.

Incorrect Addresses

Please double-check your shipping address before placing your order.

If an order is returned because of an incorrect or incomplete address:

• We'll gladly reship it once it's returned to us.
• The customer is responsible for the reshipping cost unless we made the mistake.

(This matches how you've handled these situations with customers.)

Lost or Damaged Packages

If your package arrives damaged or appears lost in transit, please contact us within 7 days of the expected delivery date so we can help resolve the issue.